To our valued clients,
Although veterinary medicine is not currently considered an essential service, the Province of Ontario has granted veterinary clinics an exemption and we will remain open Monday to Friday from 8:30am-5pm. We are closed Sat/ Sun and Holidays.
However, we have implemented measures to mitigate the risk to our clients and our staff and they are as follows:
1. Current clinic protocol is for all clients to wait outside the clinic while their pet is brought in for any necessary exams and/or treatment. Please wait at least 6 feet from the door.
2. We will continue to offer food/pharmaceuticals and flea/tick prevention as it is available to us. We know that our purchasing company is having trouble keeping up with orders resulting in delivery delays of up to a week or more. Please contact the clinic by phone 705-746-4444 or by email [email protected] prior to coming to the clinic to confirm that we have what you need.
3. Our webstore – https://myvetstore.ca is up and running on our Website for food sales
4. Telemedicine service will be offered to clients for issues we feel can be managed over the phone. when we are available to do so. Please contact the clinic for more information.
Please bear with us as we do our best to meet the needs of your pets during this time. Our response times may be longer and we thank you for your patience and understanding during this unprecedented time.
Take care and stay safe, lets all do our part to help our community, Province and beautiful Country.
Sincerely,
Dr. Natalie